Homeowner Tools
Not sure what kind of plumbing problem you’re dealing with? Use our homeowner tools to get general guidance before booking service.
These tools are designed to help you understand common warning signs, possible urgency, and what information may be helpful to share with a plumbing or drain professional.
Drain Problem Checker
Use this tool if you are dealing with a slow drain, clogged drain, gurgling toilet, floor drain backup, sewer smell, or multiple fixtures backing up.
- Slow or blocked drains
- Recurring clogs
- Floor drain backups
- Possible sewer warning signs
Plumbing Problem Checker
Use this tool for general plumbing concerns that are not drain or sewer related, such as leaks, toilets, faucets, water heaters, sump pumps, frozen pipes, and water pressure issues.
- Leaks and water damage
- Toilet, faucet, or fixture issues
- Water heater problems
- Sump pump and pressure concerns
Which tool should you use?
Use the Drain Problem Checker if:
Water is backing up, a drain is clogged, a toilet is gurgling, a floor drain is involved, or more than one fixture is affected.
Use the Plumbing Problem Checker if:
You have a leak, no hot water, low water pressure, a toilet or faucet issue, a sump pump concern, or a possible frozen pipe.
These tools are for general guidance only. They do not replace an on-site diagnosis by a licensed plumbing or drain professional.
Still not sure?
If you are unsure which tool to use, or if water is actively leaking or backing up, contact Birnie Plumbing & Drains directly.