Guarantee
The Birnie Plumbing &Drains Guarantee
Trusted for Over 100 Years
We are original family-owned and operated for over 100 years and have delighted tens of thousands of our fellow residents with our expert and professional Hamilton plumbing services. Through the decades, we’ve built an unshakeable reputation for integrity, honesty, quality, reliability, and superior customer service. Generations of families and businesses have trusted us to keep their plumbing systems in optimal condition.
Clear, Up-front Pricing
Enjoy the benefit of making a fully informed decision with our upfront quotations that are calculated on an individual per-job basis. Before we start any work, our experts will provide a detailed estimate, giving you a complete understanding of the job scope and costs. This approach lets you make informed decisions and eliminates surprises when the bill arrives. There are no hidden fees or unexpected costs—what you see is what you get.
Fully Licensed and Insured
Birnie Plumbing & Drains is completely licensed and insured for all your plumbing needs in Hamilton and across the Golden Horseshoe. Our insurance coverage protects you and your property, making us a risk-free choice for all your plumbing needs. By choosing us, you’re not just getting quality service; you’re also getting assurance from working with a fully accredited business.
Written Warranties
At Birnie Plumbing & Drains, we stand firmly behind the quality of our work and the materials we use. That’s why each of our services comes with a comprehensive written warranty, clearly outlining the terms and duration of your coverage. This ensures that you know exactly what to expect and what is covered should any issues arise post-service.
Rapid Response - 24/7
When a plumbing emergency strikes, time is of the essence. We are available 24/7, and with GPS, we send you the nearest available plumber so you can be sure of a rapid response when you have a plumbing emergency. You can count on us to arrive promptly, diagnose the problem accurately, and implement effective solutions to get your systems back up and running
Convenient Service Calls
We understand the importance of punctuality and work hard to arrive as quickly as possible. Our flexible scheduling is designed to fit around your busy day, and once your appointment is confirmed, you can expect our technicians to arrive on time and fully prepared to resolve your plumbing issue efficiently. We also send arrival notifications, so you’ll always know when help is on the way.
EXCELLENT Based on 1280 reviews Posted on Google Ted UrbanowiczTrustindex verifies that the original source of the review is Google. Excellent service and competencePosted on Google Gord BirnieTrustindex verifies that the original source of the review is Google. I had a leaking galvanized pipe in my basement, I called Birnie plumbing and spoke with Tim. He was very polite and professional. The next day Chad, the technician came and gave me a suggestion on how to resolve the problem. Once I chose which option to use he gave me a quote that was acceptable. Chad was professional and educated me on the procedure that he was undertaking. He explained and showed me how and why he was doing the job that way. This was our second experience with Birnie plumbing and both times the service was exemplary. Their professionalism is second to none. Thanks for the easing us through the experience.Posted on Google Noor STrustindex verifies that the original source of the review is Google. I contacted staff to have a plumber come check our wall ceiling to confirm that there is no water leak from the washroom. Staff assigned Tim the professional plumber to come next morning and he was at my place at 9 30pm. He investigated the level 1 and concluded that there's no issues at all and when I asked for a written report of his inspection, it was sent my way within the hour. I am very pleased with their customer service and the professional work. Thank you Tim and all the staff I highly recommend their businessPosted on Google Shirley DelaneyTrustindex verifies that the original source of the review is Google. I was in a panic over water in my basement. I called Birnie and right from Don, who set up the appointment, to Monica who called to confirm, and then technician Jamie completing the work it was such a positive experience! Jamie took the time to explain everything and made sure I was satisfied with the work every step of the way. Highly recommend the Birnie team!!Posted on Google DeniseTrustindex verifies that the original source of the review is Google. 5 stars for Dylan at Birnie Plumbing & Drains! He was incredibly helpful and took the time to give super thorough explanations of everything he was doing. It’s rare to find that kind of honesty in the trade. Best of all, once the job was done, we were finally left in peace. Highly recommend asking for him!Posted on Google Alexandra HibbardTrustindex verifies that the original source of the review is Google. Birnie’s is always fantastic! I had a slight back up, coming up from my basement floor drain on Sunday night and they were there first thing Monday morning! Special shoutout to the technicians Eric and Jamie, they were friendly, and informative. They explained exactly what was going on and had it sorted in no time! Highly recommend them!Posted on Google Tricia Minor-BretonTrustindex verifies that the original source of the review is Google. After many years of our sewer backing up and multiple plumbing companies coming in and out. I finally called Birnie and sons. Rob came out explained and showed me what was going on with our main sewer line. He was the first person after many headaches that told us we had a shared sewer line. After dealing with the city to do their part so we could have our own sewer line put in, Rob kept me up to date with everything. Had his locates ready to go, once the city finished they started asap. He said it would be a 3-4 day job. Done in 3. It was a huge job!!!! Very professional, communicated and left the job site as clean as it could be. (basement had to be dug up). I am so glad I called this company and would highly recommend them. I will never call another plumbing company again! Thank you Rob, Birnie & son's!!!!Posted on Google John GTrustindex verifies that the original source of the review is Google. We had a sewer back up and called Thos R Birnie Lake Ave Hamilton. Service rep, Jamie cleaned brush and weeds from pipe and followed through with a video of the pipe from the house to the city connection. He was courteous and knowledgeable. Ensured the blockage was clear and provided printed costs for that service. A follow up visit was made by Robert who gave us a printed detail with costs of our options going forward. Very professional. Can't say we were happy about the cost to repair, but the details were provided for us to review.Posted on Google Graham DavidsonTrustindex verifies that the original source of the review is Google. Chad D showed up right on time, diagnosed our issue quickly, set out an easy and fair pricing plan for the job, and fixed a leak that was causing a lot of damage. Really appreciated his work and explaining what needed to get fixed. We’re all set and leak free now. Highly recommendPosted on Google Jacqueline FraserTrustindex verifies that the original source of the review is Google. Mike was so professional and he had everything done right on time. The pricing was also very fair. I recommend this company!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Birnie Plumbing & Drains, 390 Lake Ave N, Unit 1, Hamilton ON L8E 3A2
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